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The Rock Trust receives a portion of sales revenue generated from any online items sold.<\/p>
Teemill, as the platform provider, profits by charging a base cost for each product, which covers the manufacturing, printing, and fulfillment services.<\/p>
How much Rock Trust receives varies on the type of item, a T-shirt for example sold for \u00a320 will provide a profit of \u00a34.70 to the Rock Trust.<\/p>
Click here - to find out the amount Rock Trust and Teemill would earn per product type.<\/u><\/a><\/p> All profits to the Rock Trust are placed in our Youth Community Pot.<\/strong> This is a communal pot which our Young Members decide as a collective how they would like it to be to spent on activities.<\/p> See our blog for examples on where funds go, including social, wellbeing activities and new experiences for young people.<\/u><\/a><\/p> Our Young Members are young people (16-25) who access our services for support and participate in our volunteering work.<\/p> When originally developing volunteering activities for young people in the Rock Trust Hub, participants fed-back they liked the idea of being called Members as it felt inclusive and made them feel part of a community.<\/p> Many young people who access Rock Trust services are in receipt of benefits. If they were to receive any direct payments they could likely incur sanctions and risk having their only income stopped.<\/p> To avoid this from happening we decided than any profits will go into a Youth Community Fund<\/strong> with Rock Trust having the responsibility to make sure Young Members must be included in any decision making on how the fund is spent.<\/p> The project aims to support Young Members in developing their skills and confidence, as well as helping them in establishing their own online shops if they wish to do so.<\/p> All designs are either made by Young Members or Rock Trust staff. This you will be able to see in the description of any items.<\/p> The artists. Either the Young Members or Rock Trust staff who have contributed any designs. With this project we are providing a platform for those artists to test their designs. Should they wish to have them removed from the Rock Trust shop, they can do so at any time.<\/p> The store is owned and operated by Rock Trust, registered charity number SC018708. We use Teemill technology to power our e-commerce and order fulfilment systems.<\/p> We chose Teemill over other print-on-demand platforms as it is considered highly ethical and sustainable, particularly in terms of its environmental impact. It is widely praised for its transparency and circular business model. Teemill uses organic materials, renewable energy and plastic-free packaging.<\/p> Other charities including Greenpeace, RSPB, Wildlife Trust and Bumblebee Conservation Trust also use Teemill for their webstores.<\/p> Click here to find out more about Teemill practices.<\/u><\/a><\/p> For any general inquires about the Rock Trust Shop. Please email our Edinburgh Youth Housing Hub hub@rocktrust.org<\/a><\/p> For any customer service inquiries, including shipping, payment, returns, please contact Teemill. Contact | Teemill<\/u><\/strong><\/a>.<\/p> <\/p> <\/p> For any support or questions about payment, delivery and returns please visit the <\/strong>Help <\/a>page of our webstore<\/strong><\/p> Please contact Teemill directly for help with any issues with payment, delivery and returns. Rock Trust only creates the designs for the items.<\/strong><\/p> If your Teemill delivery has gone missing, the quickest way to resolve this is to contact Teemill support directly Contact | Teemill<\/u><\/strong><\/a>. Teemill will investigate missing items and typically issue a replacement or refund for lost orders.<\/p> Please follow these steps to if you have any issues with delivery:<\/p> Check the Tracking:<\/strong> Locate your dispatch email and use the carrier's tracking link to verify the delivery status.<\/p><\/li> Contact Teemill Support:<\/strong> If the tracking shows it as delivered but you haven't received it, or if it's been excessively delayed, reach out to them via email at hello@teemill.com<\/strong><\/a> or call Teemill on 01983 409790<\/strong><\/p><\/li><\/ul> For more information please visit the Help<\/a> page of our webstore.<\/p> <\/p><\/li><\/ol> Please follow these steps to if you would like to return an item:<\/p> Locate your Order ID:<\/strong> Find your order number from your confirmation email.<\/p><\/li>Who are your Young Members?<\/u><\/strong><\/h2>
Why do you not pay Young Members directly?<\/u><\/strong><\/h2>
What is the aim of the project?<\/u><\/strong><\/h2>
Who has created the designs?<\/u><\/strong><\/h2>
Who owns the rights to the designs?<\/u><\/strong><\/h2>
Who owns the Rock Trust Shop?<\/u><\/strong><\/h2>
Why do you use Teemill?<\/u><\/strong><\/h2>
Who can I contact at the Rock Trust to find out more about this project?<\/u><\/strong><\/h2>
HELP<\/u><\/strong><\/h2>
My item has not been delivered, where can I get help?<\/u><\/strong><\/h2>
How do I return an item?<\/u><\/strong><\/h2>